Home Neighborhoods Orlando SunRail to Start With two Free Weeks in May not April

SunRail to Start With two Free Weeks in May not April

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SunRail

SunRail announced they will offer free rides for the first two weeks of service in May.

Bungalower, along with other media outlets, reported back in March that SunRail would offer two free weeks in April.

SunRail officials say those were just proposed dates.

“The April soft opening dates were set not in stone, and have been moved ahead,” FDOT Spokesperson Steve Olsen told Bungalower.

The free rides will now start on May 1, which had always been the official opening day of SunRail.

Free services will continue until May 19.

According to a press release, “the free service is designed to allow passengers to experience the comfort and ease of commuting on SunRail, and become familiar with SunRail schedules and cost-savings prior to purchasing or activating more than 12,000 pre-sold passes on May 19.”

The announcement also mentioned that during the free trial period there will be SunRail ambassadors at each station and on board trains to answer questions. The ambassadors will continue for several weeks after the free service has ended to assist with pass purchases at the ticket vending machines and remind riders to tap on and off when boarding and arriving at their destination.

Here’s the complete press release:

SunRail, Central Florida’s new commuter rail system, will provide free rides for passengers for two weeks beginning the first day of service on May 1st.

The free service will last through May 16, with regular revenue service for paying passengers scheduled to begin on May 19. The free service is designed to allow passengers to experience the comfort and ease of commuting on SunRail, and become familiar with SunRail schedules and cost-savings prior to purchasing or activating more than 12,000 pre-sold passes on May 19.

During the free trial period, SunRail ambassadors will be available at each station and on board trains to answer any questions that SunRail riders might have. The Ambassadors will also be available on May 19, and for several weeks thereafter, to assist customers with pass purchases at Ticket Vending Machines located on each platform, and to remind riders to “Tap On” at ticket validators before boarding SunRail, and to “Tap Off” at their final destination. The SunRail Ambassadors will be easy to spot in black polos with the bright SunRail logo, and black pants.

As a reminder, motorists and pedestrians are urged to use caution, obey all railroad and traffic signals, and look both ways before approaching a railroad crossing and accessing SunRail platforms. The Florida Department of Transportation cares about your safety. Around railroad tracks, please be smart, and stay safe.

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