The City of Orlando launched its Downtown Ambassador Program in the summer of 2018 to provide on-the-street services that range from escorts for workers and residents, to working with the homeless, to simple wayfinding for downtown visitors.
The program is run by a third party group called Block by Block (Website) and Mydatt Services, Inc., and was expected to end on June 28, 2020. That contract is now expected to continue as the Downtown Orlando Community Redevelopment Agency has asked the City to extend through January 31, 2022.
The program has a monthly spend of $85,000, an increase from the original contract, and would see for additional safety ambassador hours to be added throughout the CRA area in downtown Orlando.
The proposed amendment to the agreement with Mydatt Services is expected to be discussed at the June 1 meeting of Orlando City Council.

To use the services of an Ambassador, call or text 407-902-4374.