The Orlando Police Department and the City of Orlando have just announced a new Community Trust and Equity Initiative that will measure the trust of Orlando residents in their police force.

The program is meant to help create structural and cultural change at the police force and achieve “… real, meaningful reform” according to a release issued earlier in the week.

The initiative will involve:

  • An independent third-party analysis led by The Bowman Group and two national nonprofits committed to excellence in policing:  CNA Institute for Public Research and Effective Law Enforcement for All. Individuals leading the analysis and making recommendations include former police chiefs, the managing director of the policing reform campaign at the NAACP Legal Defense Fund, a professor specializing in crisis de-escalation, Civil Rights advocates, and professionals specializing in police reform.   
  • A partnership with the Bethune-Cookman University Center for Law and Social Justice to launch a community engagement program for officers to better interact with residents, youth , and community leaders.   
  • Launching a feedback opportunity, similar to a customer service experience survey, targeted toward members of the public who have had interactions with officers in order to obtain data-driven results regarding their experience with police officers.  For instance, if someone is pulled over for a traffic violation, they will receive a link for an online survey in the mail to measure their levels of trust in the police force before and after the interaction.

The process will launch this month.

Brendan O'Connor

Editor in Chief of

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