9:45 PM 2/23 UPDATE: The following statement was just made by the Vice President of White Castle.
“We never want to disappoint any fans of the Castle ever. With that in mind, our Orlando White Castle virtual kitchen will remain closed on Wednesday as we invest some time to prepare. We will re-open our the Orlando White Castle virtual kitchen on Thursday, February 25 at 10:00 a.m. for on-line pick-up orders only. Order through the app or at order.whitecastle.com. We will not be taking delivery orders through Uber Eats for now, but do look forward to offering that service soon.“JAMIE T. RICHARDSON, WHITE CASTLE VICE PRESIDENT
We told you HERE about popular burger chain White Castle opening its new online delivery-only kitchen in West Orlando on February 23, and all of you must have listened because the orders were overwhelming.
We were invited to the opening of the kitchen in the morning of February 23, which we TikTock’d below.
During the visit, we were told that when staff had arrived for the opening day, the kitchen had been full of pre-order receipts that were made over the weekend before they were even officially open for business.
When the day started to unfold and more orders came in, corporate was forced to make a decision to pause online ordering on all platforms and give the new staff time to catch up.
The following statement was made by White Castle’s Vice President later in the afternoon.
“We knew the first day for our White Castle virtual kitchen would be big – and it has been even bigger than expected! We did pause on-line ordering to make certain we’re able to take great care of all of our customer orders. We anticipate being ‘live’ again soon. Thanks to all for their patience. We’re looking forward to satisfying White Castle cravings here in the days, months and years to come.”JAMIE T. RICHARDSON, WHITE CASTLE VICE PRESIDENT
White Castle will “unpause” the online ordering in the near future so keep your eyes peeled on all of your favorite online ordering apps.